Do you know how to handle questions from an audience This article provides nine simple steps that make you look professional, in control and in a manner that reflects on your message.

This step by step guide will help you conduct your own Employee Satisfaction Surveys that can bring many direct and indirect benefits to any organization.

Whether you know it or not you have a team which supports your life. Learn how to design a team that puts the rocket boosters to your success.

The transitional period of returning to work after a prolonged period of sickness absence can be daunting for the employee AND their line manager - especially where the ill health revolved around a stress at work issue. Coming to terms with changes that have taken place during the employees absence and re-establishing team working practices will take effort and commitment from the manager and employee alike. Supportive and proactive interventions must be implemented to ensure a smooth transition back to the workplace.

With sickness absence reportedly costing employers an average of 522 per employee per year (or an average of 10 lost working days) there are good reasons to look closely at the root causes of absenteeism and where possible provide early intervention to support employees in regaining their health. But what are the differences between short-term and long-term absence and how can you manage absence effectively? Leading stress management guru Carole Spiers provides the answers.

We live in a world of constant change and even though the vast majority of these changes are for the better change is still something that many people and therefore many organisations can find extremely difficult to deal with. Why is this and what can be done to help people embrace change rather than fearing it Leading stress management guru Carole Spiers provides the answers.

November 2004s publication of the Health and Safety Executives new Management Standards for work-related stress has focused the minds of many organisations on this increasingly serious workplace hazard. But what are the differences between pressure and stress What are the telltale signs and symptoms Whats the current legal position And what role should managers be playing in helping to combat work-related stress Leading stress management guru Carole Spiers provides the answers.

With the end of a job for life the ticking of the demographic time bomb and the ever-increasing pace of new technology employers are having to consider a wide range of new working patterns that take account of this rapidly changing work climate. So what is the governments position on these new ways of working; and what are the benefits and potential pitfalls for employers to avoid? Leading stress management guru Carole Spiers provides the answers.

Managers of people have a style consciously or not which has elements of authoritarianism and democracy. The author observes how these come into play and suggests adding market realities and results into the mix as managers hone their styles.

According to the results of a study presented at the annual conference of the British Psychological Society in April 2005 more than one in eight people admit to being bullied at work and ganging up against the boss - often a middle manager - is on the increase. But what are bullying behaviours and how can you tell if you yourself are being bullied? Leading stress management guru Carole Spiers provides the answers.